Reference Processes

Effective process management is key to smooth operations and market success. To ensure efficiency in documentation, communication, invoicing, quality, personnel, and project management, we implement a range of well-thought-out solutions.

Below is a list of key processes we implement as part of the services we provide to our clients. Each process has been carefully designed to streamline operations, increase efficiency, and ensure the highest quality of service.

Invoice and Requisition Management

  • Invoice circulation process.
  • Automatic invoice posting process.
  • Process for generating and receiving e-invoices from KSeF.
  • Requisition creation process.Requisition verification and approval process.
  • Order placement process.Budget approval process.
  • Request for quotation (RFQ) management process.
  • e-Procurement order management process.
  • Invoice posting process within the e-Office.

Personnel and Work Time Management

  • Leave request approval process.
  • Leave monitoring and update process.
  • Management process for sick leave from ZUS e-ZLA.
  • Work schedule creation process.
  • Working time recording process.
  • Overtime submission and approval process.
  • Business travel management process.

Project and Request Management

  • Report creation and approval process.
  • Complaint and return management process.
  • Handling complaints and commendations process.
  • Internal request registration process.
  • Internal request review process.
  • Non-compliance reporting process.

Decision-Making and Approvals

  • Management board application submission process.
  • Simplified approval process.
  • Voting process.
  • Signed voting process.
  • Decision-making process.
  • Agreement process.
  • Ad-hoc action process.
  • Marketing materials management process.

Quality Management

  • Document preparation process for the quality management system.
  • Quality management system approval process.
  • Familiarization with quality management system documents process.
  • Non-conformity monitoring process.
  • Corrective action process.
  • Legislative process.
  • Observation process.

Operations and Technical Support

  • External supplier integration management process.
  • Delivery notification process.
  • Telematics process.
  • Occupational health and safety (OHS) document submission process.
  • Document submission for inspection process.
  • Document editing process.
  • Data correction process in a document.
  • Commenting process.
  • Consultation process.